Status Updates on Mobile Phones and Tablets Keep Generator Owners in Control
Generac’s Mobile Link App for IOS and Android devices makes remote monitoring of standby generators easier than ever before. Paired with the optional Mobile Link Remote Monitoring System, the App allows users to receive updates from their standby generators on smartphones and tablets.
Before the App was available, Mobile Link users checked their generator status in real time by logging into the mobile link website to view their dashboard. The Mobile Link App keeps the homeowner or business owner informed automatically without opening their web browser.
Mobile Link WiFi comes standard with all Generac Guardian Generators. Mobile Link Cellular 4G LTE is an optional addon
The Mobile Link Cellular Accessory attaches to the outside of the standby generator and communicates with the cellular system via text messages. Cellular service is required and one year of service is included in the package. Messages are relayed to the website where laptop and mobile users can access their generator’s controller remotely. The Mobile Link Service will send updates to four different cell phones and up to four email addresses.
The Mobile Link system was first introduced in 2013 and is compatible with Generac generators.
- 2008 Air-Cooled with LCD display.
- Air Cooled Generators with a Nexus or Evolution Controller
- Synergy and PowerPact Units
- USA or Mexico Only
- Not Compatible with EcoGen or CorePower Generators
- Liquid Cooled Generators over 70kW require an Generac Extension Cable 6478.
- Protector Series Generators
During disasters and emergencies, the cellular phone system has proven more reliable than traditional landlines and landline-based Internet connections, making the Mobile Link system more reliable than other technologies that use telephone lines or Ethernet connections. Using a connection established by the Mobile Link accessory between the generator’s controller and the cellular text system, the controller sends and receives information as text messages. Installation is simple and it takes only a few minutes to attach the Mobile Link to the outside of the generator enclosure and connect it to the controller.
Three Mobile Link Plans
- Free: Included with all generators, allows WiFi connectivity to view generator status.
- Active: WiFi and generator status included, adds editing of generator settings and active notifications. Allows the owner to add Mobile Link Cellular. Annual Fee.
- Dealer Managed: Includes all Active Plan features plus Dealer Notifications and Maintenance Contract.
Mobile Link App
Smartphone users rely on their phones for information in real time including weather, traffic, and directions. The Mobile Link App provides real-time information on the standby generator status including when it starts and runs, if it needs maintenance, or has shut down in the event of a problem, such as a low oil condition.
The Mobile Link app is available for Android and IOS tablets and smart phones at the Amazon App Store, iTunes App Store, and Google Play. Generac showcased the technology in February 2014 at the annual International Builder’s Show in Las Vegas, Nevada.
Homeowners can still access their dashboards at StandbyStatus.com via desktop or laptop computer, smartphone, or tablet, or receive email or text message notifications.
Updated August 19, 2021