There’s a Mobile Link Subscription Plan to Fit Every Unique Lifestyle
Mobile Link—Monitor Your Generator from Anywhere in the World
You bought a Generac Generator for the Peace of Mind that it provides by knowing your family and home are safe during outages, even when you’re not home. Mobile Link connects you to your generator controller for status updates, maintenance alerts, and informative logs.
Monitor your generator from anywhere in the world with your smartphone, tablet, or computer.
Mobile Link does more than monitor your generator status and let you know when the power is out, and if the generator is running or not. It allows automatic firmware updates, displays how long your generator has protected your home, and provides online support. Edit your generator settings or view these functions: status, exercise schedule, run time, maintenance schedule, battery level, status history, maintenance history, and even a convenient local weather forecast.
If you run on LP Propane, you can even check the fuel level in your LP Tank.
Do you have Alexa installed in your home? Try, ‘Alexa, ask Mobile Link if I’m ready for a power outage.’
Generac Mobile Link Cost
A Free Plan, Two Active Plans, and a Dealer Managed Plan Give You Choices and Features to Fit Your Needs.
All Generac Guardian Generators and Protector Generators include Mobile Link Wi-Fi and the Free Mobile App. The generator connects to your home’s Wi-Fi router and gives you access to the through the Mobile Link App on a smartphone or tablet, or via a website dashboard using your computer’s browser. With these options, connect to your generator from anywhere in the world with an internet connection.
Mobile Link Free Plan
Mobile Link Active Plans
Mobile Dealer Managed Plan
|Provides Essential Information for Generac Generator Owners||Receive Real-Time Notifications about Maintenance or Problems that Require Service||Allows your service dealer to proactively maintain and service your generator as required.|
|Automatic Firmware Updates||Automatic Firmware Updates||Automatic Firmware Updates|
|View Generator Status||View Generator Status||View Generator Status|
|View Generator Exercise Timing||View Generator Exercise Timing||View Generator Exercise Timing|
|View Generator Run Time||View Generator Run Time||View Generator Run Time|
|View Maintenance Schedule||View Maintenance Schedule||View Maintenance Schedule|
|Generator Hours of Protection||Generator Hours of Protection||Generator Hours of Protection|
|View Battery Level||View Battery Level||View Battery Level|
|Monitor Propane Fuel Level with Tank Utility||Monitor Propane Fuel Level with Tank Utility||Monitor Propane Fuel Level with Tank Utility|
|Weather Forecast||Weather Forecast||Weather Forecast|
|Online Support||Online Support||Online Support|
|Edit Generator Settings||Edit Generator Settings||Edit Generator Settings|
|View Status History||View Status History||View Status History|
|View Maintenance History||View Maintenance History||View Maintenance History|
|Exercise Now||Exercise Now|
|Generator Push Notifications||Generator Push Notifications|
|Generator Email and Text Alerts||Generator Email and Text Alerts|
|Generator Exercise Now||Generator Exercise Now|
|24/7 Dealer Remote Monitoring|
|Dealer Email and Text Alerts|
|Included in Service Maintenance Contract|
|No Monthly Fee||Wi-Fi Active Plan $49.99 / Year||Varies by Service Dealer|
|4G LTE Active Plan $69.99 / Year*|
*4G LTE Requires the 4G LTE Mobile Link Accessory—Sold Separately.
The two active plans provide the same features through different connections.
The Generac Wi-Fi service connects to your home’s router and internet service. It has the potential to lose its connection following a disaster such as a hurricane or ice storm, especially if you depend on a wired connection to your internet service provider. This is often true of internet service provided by cable companies and telephone utilities. Losing your internet service means you can’t keep track of the generator and won’t know if it is running, needs service, or maintenance.
The 4G LTE Active Plan gives you an added layer of protection and peace of mind. It uses the local cellular network through a 4G LTE connection. Cellular networks have proven exceptional reliability during disasters. Though the sheer volume of calls can make it difficult to reach a family member or friend, messaging and internet connections still work, even though they are slow. You’ll still get notifications from your generator.
All generators need service on a regular schedule. Maintenance keeps a generator ready for any power emergency. The Generac Warranty requires you to perform all maintenance on time according to the schedule in the manual. A Dealer Managed Plan is a service and maintenance agreement with a local service dealer to maintain and service your Generac Generator.
With Mobile Link, you can connect your generator with your dealer. You’ll still see the maintenance and service alerts, but so will your dealer. If the generator needs maintenance, they’ll come out and do the maintenance. If, after several years in service, your generator needs a new battery to keep it ready, they take care of that too.
A dealer managed plan is specific to each dealer. Each may offer their own version of a plan. It’s a good idea to shop around for quotes and know what each plan includes.
Generac Generator Mobile Link Price
You made a wise investment in a Generac Generator to protect your family and another investment—your home. Whether you choose the free Wi-Fi mobile link included with every generator, an active plan, or a dealer managed plan, you’ve taken another step to ensure the safety of home and family.
Most of us have our smartphones with us everywhere. We check social media and email, get messages, manage our calendars, and sometimes, we even make or receive a call. Many of us use our phone to keep track of our children. With Generac Mobile Link, we can check generator status with a glance or get real-time updates as they happen with an active plan. If we want, let our service dealer handle the maintenance and service so we don’t have to worry about it.
- The Free Plan includes all the essentials and information you need to manage your generator.
- Both Active Plans—Wi-Fi or 4G LTE—provide notifications, plus email and text message alerts. They also give you options to exercise your generator.
- A Dealer Managed Plan adds in remote dealer monitoring plus email and text message alerts. The service and maintenance contract with the company that maintains and services your generator includes the cost of the Mobile Link plan. You still have the same information, but the service dealer handles all the maintenance scheduling and does the repairs and warranty service, if required.